Privacy Policy

Last updated: July 12, 2026

At EaseWave™, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.easewave.shop and make a purchase from us.

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information: Name, email address, phone number, billing and shipping address.
• Payment information: Credit/debit card details (processed securely via our payment provider — we do not store full card details).
• Order information: Products purchased, order history, and transaction details.
• Communications: Any messages or enquiries you send us.

We also automatically collect certain information when you visit our website, including:

• IP address and browser type
• Pages viewed and time spent on our site
• Referring website or source
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Send marketing communications (only with your consent)
• Improve our website and product offerings
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website and fulfilling orders, including:

• Payment processors (e.g., Shopify Payments, PayPal)
• Shipping and logistics providers
• Email marketing platforms (only if you have opted in)
• Analytics providers (e.g., Google Analytics)

All third parties are required to keep your information confidential and use it only for the purposes we specify.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under UK and EU data protection law (including the UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details below.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website is hosted on Shopify, which maintains industry-standard security practices.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

EaseWave™
Website: www.easewave.shop